When it comes to running a successful business in today’s fast-paced world, cloud service solutions are more popular than ever before. In fact, studies show that global end-user cloud spending is projected to reach $332.3 billion in 2021, a 23.1% increase from 2020. With such a dramatic increase in cloud services investment, MSPs have more responsibility than ever before to help clients securely navigate the cloud. Check out the top 4 ways that MSPs just like you can help clients maintain efficient, productive operations throughout their transition to the cloud.
Although cloud services are increasingly widespread in today’s digital world, it’s vital that your customers understand that transitioning to the cloud doesn’t happen overnight. Particularly when businesses have been using on-site IT infrastructure for many years, adjusting to cloud computing services can take some time. Start by making a plan with your clients, envisioning how the cloud will benefit their day-to-day and long-term business operations.
As a dedicated MSP, you should debunk the common belief that all of your clients’ applications will transition smoothly to the cloud. Help your customers understand that while some of their current applications’ software may not be well-adapted to the cloud, they have a variety of options to help fulfill their needs as they continue to grow.
After helping customers develop a detailed plan for their transitions to the cloud, MSPs should be sure to educate clients on cybersecurity. With global cybercrime costs expected to total more than $6 trillion in 2021, there’s no doubt that cybersecurity should be a priority for businesses big and small.
Familiarize your customers with the various types of cybercrime and what they can do to stay protected. Discuss some of the most common types of cybercrime, including ransomware, phishing emails and endpoint attacks. As an MSP, you are responsible for making your customers aware of the risks involved in operating on the cloud. You can also introduce your clients to effective cybersecurity strategies to stay secure.
In order to help your clients understand their level of risk in regards to cybercrime and scams, it’s a good idea to conduct a security risk assessment. Performing this assessment adds yet another layer to client’s short- and long-term plans to protect their business while operating within the cloud. Evaluate your clients’ current response plans to security breaches and scams, keeping in mind that their security needs are likely to change once they switch to the cloud. Particularly during a time when employees work remotely, in a hybrid setting or have returned to the office, a cybersecurity plan is crucial to maintain your clients’ cloud safety.
Moreover, MSPs should help clients develop comprehensive disaster recovery and backup plans in case of unexpected events that negatively affect their IT infrastructure. Regardless of your clients’ type of security system, they will never be 100% immune to cybercrime, unexpected disasters, and network glitches. However, they can be fully prepared for these events before they occur. Make sure that your clients can continue to grow their businesses — despite the unexpected — by developing a disaster recovery and backup plan that reboots their systems in a matter of hours, not days.
MSPs can guarantee that their clients have a positive cloud experience by partnering with a highly skilled, knowledgeable cloud service provider like CPU, Inc. With over 35 years of experience providing exceptional cloud services exclusively to MSPs, our team is eager to help your clients transition smoothly to the cloud. Our competitive prices and unbeatable customer service guarantee that your clients enjoy a seamless transition to the cloud.
Because we only do business with MSPs like you, you can rest assured that we never compete for your customers — we’re simply here to make your life easier. To learn more about CPU’s outstanding cloud services, visit our website, CloudServicesForMSPs.com or call us today at (866) 883-8836.